As a two-star Major General, Luis R. Visot is no stranger to formidable challenges. But living with Ménière’s disease has been among the most difficult battles he’s ever faced.
For nearly four decades, Luis R. Visot devoted his professional life to the University of South Florida, serving in roles across student affairs and alumni relations before becoming the executive director of the Joint Military Leadership Center. During that span, he also served 37 years in the U.S. Army Reserve, retiring with the rank of major general. But in 2014, Visot began experiencing a persistent ringing in his ears, a symptom known as tinnitus. That ringing gradually escalated to vertigo, nausea, hearing loss and a persistent sense of imbalance that he compares to “riding a roller coaster and the Tower of Terror at the same time.”

Two-star Major General Luis R. Visot, U.S. Army
After years of specialist visits and increasingly severe symptoms that interfered
with his daily life, he turned to USF Health. An episode in 2022 left him with hearing
loss in both ears and led to a referral at the USF Health Concussion Center, where
Visot began vestibular rehabilitation with Kelly Allegro, DPT. Dr. Allegro is a clinical
specialist in neurologic physical therapy who serves as co-director of clinical education
and assistant professor in the USF Health School of Physical Therapy and Rehabilitation
Sciences.

Dr. Kelly Allegro
Visot’s treatment centered on individualized, everyday exercises designed to improve
balance and reduce dizziness. His discipline and commitment, Dr. Allegro said, have
played a critical role in slowing the progression of his disease and helping him manage
a lifelong condition. “Luis is remarkable,” Dr. Allegro said. “He shows up, he puts
in the work and never loses sight of his goals. Vestibular therapy isn’t a quick fix,
but his consistency with the exercises has been helping him tremendously and looks
to be slowing the progression of the disease.” Each morning, Visot spends 20 to 25
minutes performing habituation and vestibular exercises and walks more than 10,000
steps a day, regardless of weather. The therapy focuses on retraining the brain, helping
reduce symptoms and preserve his quality of life.
The results, he said, have been profound — while the dizziness has not disappeared entirely, episodes are less frequent and less severe, and he feels a renewed sense of control over a disease known for its unpredictability. “The dizziness hasn’t gone away, but it’s been minimized,” Visot said. “Managing Ménière’s is about discipline and mindset. I choose every morning to have a good day — I refuse to let this disease define me.”
That empowered mindset, Dr. Allegro said, is essential for patients with chronic vestibular disorders.
“What makes Luis unique is not just discipline; it’s his perspective,” she said. “He doesn’t view himself as someone who ‘has’ Ménière’s. He sees himself as someone managing a diagnosis, and that motivates every part of his recovery.”
Despite the unpredictable nature of his condition, Visot continues to travel, mentor emerging leaders and enjoy life with his wife, Cindy — also a former leader at USF. “911’re here for a short time on this earth,” he said. “You have to make the best of what you have, keep moving and trust the people who are committed to helping you.”
Visot credits Dr. Allegro’s exceptional, personalized care for helping him reclaim his quality of life.
“Dr. Allegro listens, assesses where I am since the last visit and designs a treatment plan on the spot based on what I’m experiencing,” Visot said. “I believe in her. She does the research, she tries new things and I truly feel she has my best interest at heart.”